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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mariah Adams

February 5, 2026

5  out of  5
rating by Mariah Adams
"Samantha was phenomenal she explained everything to me, broke it down and made sure I understood before the end of the call. She has excellent customer service skills! I would recommend her time after time! She is definitely 1,000/10!"
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Eartha Frederick

February 5, 2026

5  out of  5
rating by Eartha Frederick
"My contact was with Ms. Ashley Newsome. She was very cordial and well trained in the products and services. Ashley took time to gather the information needed to establish my account, including monthly auto drafts. She set in place the account, verified all information that was given to ensure accuracy, then completed the auto & homeowner’s policies. She forwarded to me , via email, so that I had a record of the insurance coverage. I greatly appreciate State Farm for having staff members of Ashley’s caliber. Thank you,"
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Heather Tuck

January 26, 2026

5  out of  5
rating by Heather Tuck
"I have known Samantha for quite a few years and she has always been reliable to provide me with affordable insurance that makes sense and meets my needs. State farm is lucky to have her and I am glad to be back with her !"
We responded:
"Heather, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - John "
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Amanda Butler

January 23, 2026

5  out of  5
rating by Amanda Butler
"Warm & Professional Ashley Newsome is an outstanding State Farm agent! She has a great attitude and is always friendly, patient, and easy to work with. Her responses are timely, and she takes the time to explain everything clearly so you actually understand your coverage. Ashley helped me save money on both my car and home insurance without sacrificing coverage. I truly appreciate how informative and trustworthy she is—highly recommend!"
We responded:
"Amanda, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - John "
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Ashley Cox

January 22, 2026

5  out of  5
rating by Ashley Cox
"Samantha from the John Grimes location reached out to me this week and spoke to me about the importance of life insurance and told me about the benefits of having it early. She was also able to save me a little more on my premium! She did an amazing job with helping me and was such a sweetheart throughout the whole process. I have had nothing but great experiences from this location! Thank you again Samantha, I wish you nothing but the best!"
We responded:
"Ashley, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - John "
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percell daniel

January 21, 2026

5  out of  5
rating by percell daniel
"Absolutely the best customer service 👍"
We responded:
"Percell, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. - John "
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debbie hardy

January 13, 2026

5  out of  5
rating by debbie hardy
"January 12th, 2026 My name is Debbie and I’m certain that I’m one of the oldest customer of State Farm for nearly 50 years. I’ve shared many great years with Chris Habits and his staff. I had a wonderful experience with Carol assisting me in reviewing my insurance policy this week. I stated I am appreciative of the service I’ve received in the many years but also needed to see if there were saving to decrease the cost. Carol was patient and went over every inch of every policy which helped make my policies more affordable. That made me feel very grateful. I haven’t had a chance to meet John but I’m sure Chris Habit left me in great hands. The entire staff has always been very helpful with any concerns I’ve communicated . As a good neighbor State Farm has been just that for me for decades with many options I could have chosen. Thanks again Carol for giving me a great experience and some savings.😊 Debbie"
We responded:
"Debbie, thank you so much for your kind words and for being a State Farm customer for nearly 50 years! We look forward to continuing to provide you with the same great service and support for many more years to come. - John"
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Tirra Benjamin

January 10, 2026

5  out of  5
rating by Tirra Benjamin
"Samantha patiently walked me through the different policy options, explaining the benefits and features in a way that was easy to understand. What stood out most was [his/her/their] genuine care for my family's future and financial security. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Tirra, thank you for sharing your experience! We’re so glad Samantha was able to guide you through your policy options and make everything clear! - John"
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Shinik Purnell

January 8, 2026

5  out of  5
rating by Shinik Purnell
"Great customer service, great prices and fast!!"
We responded:
"Shinik, we're so grateful for your 5-star review! - John"
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John Lineberger

January 8, 2026

5  out of  5
rating by John Lineberger
"Samantha was great help with my life insurance policy issue."
We responded:
"John, thank you so much for taking the time to leave us a five-star review! - John"
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Tiffany Ferrell

January 7, 2026

5  out of  5
rating by Tiffany Ferrell
"I spoke with Samantha yesterday about renewing my insurance. She was awesome to talk to. Very knowledgeable and very nice. She answered all my questions and made it a pleasant experience."
We responded:
"Tiffany, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - John"
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Taneshia Manley

January 5, 2026

5  out of  5
rating by Taneshia Manley
"Service was great!!"
We responded:
"Taneshia, thank you for taking a moment to share your positive experience with us! - John "
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Shonda Kelly

December 30, 2025

5  out of  5
rating by Shonda Kelly
"Colby was able to get me a great rate on my combo policy, he was very knowledgeable, and awesome to work with. Outstanding customer service."
We responded:
"Shonda, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - John "
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Christal Pittard

December 30, 2025

5  out of  5
rating by Christal Pittard
"Cody was very welcoming and willing to answer all of my questions. He made the process of switching to State Farm smooth and was very professional. Outstanding service."
We responded:
"Christal, I’m happy to hear Cody took such great care of you and we could provide you with a positive insurance experience. - John"
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Jennifer Dill

December 22, 2025

5  out of  5
rating by Jennifer Dill
"Service is excellent!"
We responded:
"Jennifer, thank you for the five star feedback! - John"
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cristel vaughan

December 21, 2025

5  out of  5
rating by cristel vaughan
"Samantha was so great to work with. She explained different plans that was beneficial to our family. Thank you much."
We responded:
"Cristel, I'm so glad our team has been able to give you such a great experience! - John"
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Zequan Arrington

December 17, 2025

5  out of  5
rating by Zequan Arrington
"Added additional coverage for a cheaper price. Samantha: Very awesome agent to work with."
We responded:
"Zequan, I’m happy to hear we could provide you with a positive insurance experience! - John"
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Ashley P

December 15, 2025

5  out of  5
rating by Ashley P
"Pure delight! he walked me thru each step different options listening to my situation and apply the appropriate options super amazing chase"
We responded:
"Ashley, we are honored to assist you with your insurance needs. - John "
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La'monique Hill

December 12, 2025

5  out of  5
rating by La'monique Hill
"Samantha is an awsome agent very knowledgeable anf informative.Thanks for all you do."
We responded:
"La'monique, my team and I will always be here for you in your time of need! - John"
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Linda Lewis

December 10, 2025

5  out of  5
rating by Linda Lewis
"Cody was very polite and helpful with getting my insurance today !!! I was surprised at how easy it was to switch carriers and at how much money I saved doing so. Cody was awesome at explaining all the steps to become a State Farm "family member" !!!!"
We responded:
"Linda, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - John"
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Travis Matthews

December 8, 2025

5  out of  5
rating by Travis Matthews
"Great job Samantha"
We responded:
"Travis, we’re thrilled you had a 5-star experience! - John"
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chiquita daniels

December 4, 2025

5  out of  5
rating by chiquita daniels
"Coby was truly amazing. He has such a great personality. He was very professional and knowledgeable. Thanks to Coby, I'm confident in my decision to switch insurance companies. You're the best Coby!!"
We responded:
"Chiquita, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - John"
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Rita Waters

December 4, 2025

5  out of  5
rating by Rita Waters
"Great customer service"
We responded:
"Rita, we appreciate the positive feedback! - John"
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Jessi Nwab

December 4, 2025

5  out of  5
rating by Jessi Nwab
"Samantha Harris is the best. Her knowledge of insurance products is a top-notch. She is customer centric. Her ability to provide her clients like me with detailed explanations and proffering solutions to my insurance needs at a minimal amount of time is a wow to me. Keep going above and beyond like you did with me and the sky will be limit. Thank you so much."
We responded:
"Jessi, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - John"
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Crystal Parham

December 4, 2025

5  out of  5
rating by Crystal Parham
"Ashley Newsome was a great help!"
We responded:
"Crysatl, your five-star review means so much to us! - John"