State Farm® Insurance Agent John Grimes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mariah Adams
February 5, 2026
"Samantha was phenomenal she explained everything to me, broke it down and made sure I understood before the end of the call. She has excellent customer service skills! I would recommend her time after time! She is definitely 1,000/10!"
Eartha Frederick
February 5, 2026
"My contact was with Ms. Ashley Newsome. She was very cordial and well trained in the products and services. Ashley took time to gather the information needed to establish my account, including monthly auto drafts. She set in place the account, verified all information that was given to ensure accuracy, then completed the auto & homeowner’s policies. She forwarded to me , via email, so that I had a record of the insurance coverage. I greatly appreciate State Farm for having staff members of Ashley’s caliber. Thank you,"
Heather Tuck
January 26, 2026
"I have known Samantha for quite a few years and she has always been reliable to provide me with affordable insurance that makes sense and meets my needs. State farm is lucky to have her and I am glad to be back with her !"
"Heather, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - John "
Amanda Butler
January 23, 2026
"Warm & Professional Ashley Newsome is an outstanding State Farm agent! She has a great attitude and is always friendly, patient, and easy to work with. Her responses are timely, and she takes the time to explain everything clearly so you actually understand your coverage. Ashley helped me save money on both my car and home insurance without sacrificing coverage. I truly appreciate how informative and trustworthy she is—highly recommend!"
"Amanda, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - John "
Ashley Cox
January 22, 2026
"Samantha from the John Grimes location reached out to me this week and spoke to me about the importance of life insurance and told me about the benefits of having it early. She was also able to save me a little more on my premium! She did an amazing job with helping me and was such a sweetheart throughout the whole process. I have had nothing but great experiences from this location! Thank you again Samantha, I wish you nothing but the best!"
"Ashley, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - John "
percell daniel
January 21, 2026
"Absolutely the best customer service 👍"
"Percell, thank you so much for your kind words about my team and I. We are honored to assist you with your insurance needs. - John "
debbie hardy
January 13, 2026
"January 12th, 2026 My name is Debbie and I’m certain that I’m one of the oldest customer of State Farm for nearly 50 years. I’ve shared many great years with Chris Habits and his staff. I had a wonderful experience with Carol assisting me in reviewing my insurance policy this week. I stated I am appreciative of the service I’ve received in the many years but also needed to see if there were saving to decrease the cost. Carol was patient and went over every inch of every policy which helped make my policies more affordable. That made me feel very grateful. I haven’t had a chance to meet John but I’m sure Chris Habit left me in great hands. The entire staff has always been very helpful with any concerns I’ve communicated . As a good neighbor State Farm has been just that for me for decades with many options I could have chosen. Thanks again Carol for giving me a great experience and some savings.😊 Debbie"
"Debbie, thank you so much for your kind words and for being a State Farm customer for nearly 50 years! We look forward to continuing to provide you with the same great service and support for many more years to come. - John"
Tirra Benjamin
January 10, 2026
"Samantha patiently walked me through the different policy options, explaining the benefits and features in a way that was easy to understand. What stood out most was [his/her/their] genuine care for my family's future and financial security. ⭐️⭐️⭐️⭐️⭐️"
"Tirra, thank you for sharing your experience! We’re so glad Samantha was able to guide you through your policy options and make everything clear! - John"
Shinik Purnell
January 8, 2026
"Great customer service, great prices and fast!!"
"Shinik, we're so grateful for your 5-star review! - John"
John Lineberger
January 8, 2026
"Samantha was great help with my life insurance policy issue."
"John, thank you so much for taking the time to leave us a five-star review! - John"
Tiffany Ferrell
January 7, 2026
"I spoke with Samantha yesterday about renewing my insurance. She was awesome to talk to. Very knowledgeable and very nice. She answered all my questions and made it a pleasant experience."
"Tiffany, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - John"
Taneshia Manley
January 5, 2026
"Service was great!!"
"Taneshia, thank you for taking a moment to share your positive experience with us! - John "
Shonda Kelly
December 30, 2025
"Colby was able to get me a great rate on my combo policy, he was very knowledgeable, and awesome to work with. Outstanding customer service."
"Shonda, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - John "
Christal Pittard
December 30, 2025
"Cody was very welcoming and willing to answer all of my questions. He made the process of switching to State Farm smooth and was very professional. Outstanding service."
"Christal, I’m happy to hear Cody took such great care of you and we could provide you with a positive insurance experience. - John"
Jennifer Dill
December 22, 2025
"Service is excellent!"
"Jennifer, thank you for the five star feedback! - John"
cristel vaughan
December 21, 2025
"Samantha was so great to work with. She explained different plans that was beneficial to our family. Thank you much."
"Cristel, I'm so glad our team has been able to give you such a great experience! - John"
Zequan Arrington
December 17, 2025
"Added additional coverage for a cheaper price. Samantha: Very awesome agent to work with."
"Zequan, I’m happy to hear we could provide you with a positive insurance experience! - John"
Ashley P
December 15, 2025
"Pure delight! he walked me thru each step different options listening to my situation and apply the appropriate options super amazing chase"
"Ashley, we are honored to assist you with your insurance needs. - John "
La'monique Hill
December 12, 2025
"Samantha is an awsome agent very knowledgeable anf informative.Thanks for all you do."
"La'monique, my team and I will always be here for you in your time of need! - John"
Linda Lewis
December 10, 2025
"Cody was very polite and helpful with getting my insurance today !!! I was surprised at how easy it was to switch carriers and at how much money I saved doing so. Cody was awesome at explaining all the steps to become a State Farm "family member" !!!!"
"Linda, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - John"
Travis Matthews
December 8, 2025
"Great job Samantha"
"Travis, we’re thrilled you had a 5-star experience! - John"
chiquita daniels
December 4, 2025
"Coby was truly amazing. He has such a great personality. He was very professional and knowledgeable. Thanks to Coby, I'm confident in my decision to switch insurance companies. You're the best Coby!!"
"Chiquita, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - John"
Rita Waters
December 4, 2025
"Great customer service"
"Rita, we appreciate the positive feedback! - John"
Jessi Nwab
December 4, 2025
"Samantha Harris is the best. Her knowledge of insurance products is a top-notch. She is customer centric. Her ability to provide her clients like me with detailed explanations and proffering solutions to my insurance needs at a minimal amount of time is a wow to me. Keep going above and beyond like you did with me and the sky will be limit. Thank you so much."
"Jessi, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - John"
Crystal Parham
December 4, 2025
"Ashley Newsome was a great help!"
"Crysatl, your five-star review means so much to us! - John"