Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zequan Arrington

Zequan Arrington

December 17, 2025

5  out of  5
rating by Zequan Arrington
"Added additional coverage for a cheaper price. Samantha: Very awesome agent to work with."
Profile photo of Ashley P

Ashley P

December 15, 2025

5  out of  5
rating by Ashley P
"Pure delight! he walked me thru each step different options listening to my situation and apply the appropriate options super amazing chase"
We responded:
"Ashley, we are honored to assist you with your insurance needs. - John "
Profile photo of La'monique Hill

La'monique Hill

December 12, 2025

5  out of  5
rating by La'monique Hill
"Samantha is an awsome agent very knowledgeable anf informative.Thanks for all you do."
We responded:
"La'monique, my team and I will always be here for you in your time of need! - John"
Profile photo of Linda Lewis

Linda Lewis

December 10, 2025

5  out of  5
rating by Linda Lewis
"Cody was very polite and helpful with getting my insurance today !!! I was surprised at how easy it was to switch carriers and at how much money I saved doing so. Cody was awesome at explaining all the steps to become a State Farm "family member" !!!!"
We responded:
"Linda, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - John"
Profile photo of Travis Matthews

Travis Matthews

December 8, 2025

5  out of  5
rating by Travis Matthews
"Great job Samantha"
We responded:
"Travis, we’re thrilled you had a 5-star experience! - John"
Profile photo of chiquita daniels

chiquita daniels

December 4, 2025

5  out of  5
rating by chiquita daniels
"Coby was truly amazing. He has such a great personality. He was very professional and knowledgeable. Thanks to Coby, I'm confident in my decision to switch insurance companies. You're the best Coby!!"
We responded:
"Chiquita, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - John"
Profile photo of Rita Waters

Rita Waters

December 4, 2025

5  out of  5
rating by Rita Waters
"Great customer service"
We responded:
"Rita, we appreciate the positive feedback! - John"
Profile photo of Jessi Nwab

Jessi Nwab

December 4, 2025

5  out of  5
rating by Jessi Nwab
"Samantha Harris is the best. Her knowledge of insurance products is a top-notch. She is customer centric. Her ability to provide her clients like me with detailed explanations and proffering solutions to my insurance needs at a minimal amount of time is a wow to me. Keep going above and beyond like you did with me and the sky will be limit. Thank you so much."
We responded:
"Jessi, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - John"
Profile photo of Crystal Parham

Crystal Parham

December 4, 2025

5  out of  5
rating by Crystal Parham
"Ashley Newsome was a great help!"
We responded:
"Crysatl, your five-star review means so much to us! - John"
Profile photo of David Peebles

David Peebles

December 3, 2025

5  out of  5
rating by David Peebles
"Had an opportunity to speak with state farm , agent colby today , and everything went super well , colby made sure that he searched for the best rates possible for me, along with the best coverage, and he was able to do that and get my premium less than my current provider, and I urge you to check out State Farm and their coverage, and they'll do all they can. To get a premium and coverage that would suit your needs. Thanks so much Colby. Happy holidays to the entire st a te farm family."
We responded:
"David, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - John"
Profile photo of Shardell Walton

Shardell Walton

December 3, 2025

5  out of  5
rating by Shardell Walton
"My experience with State Farm was excellent thanks to Samantha. From the moment she answered the phone, she was polite, patient, and extremely helpful. She walked me through every step, answered all my questions, and made sure I understood my options. It’s rare to find customer service this good. Samantha definitely deserves recognition for her outstanding service!"
We responded:
"Shardell, thanks so much for the 5 stars! We’re grateful for your support and look forward to helping you again! - John"
Profile photo of Ashley Westberry

Ashley Westberry

December 1, 2025

5  out of  5
rating by Ashley Westberry
"I had a great experience talking with Samantha. She was knowledgeable about what we were discussing and made me feel very comfortable about asking any questions. She was just very sweet overall and I would recommend her to anyone."
We responded:
"Ashley, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - John"
Profile photo of Kodi Whitaker

Kodi Whitaker

December 1, 2025

5  out of  5
rating by Kodi Whitaker
"Samantha help me with my Life Insurance enjoyed working with her over the phone easy to talk to and professional..."
We responded:
"Kodi, we appreciate your time and business more than you know! Thank you! - John"
Profile photo of James Wells

James Wells

November 25, 2025

5  out of  5
rating by James Wells
"Ashley was very helpful 5 stars"
We responded:
"James, thank you for the five stars! - John"
Profile photo of Jemal Boone

Jemal Boone

November 25, 2025

5  out of  5
rating by Jemal Boone
"Samantha and the team at John Grimes’ office are great. They explained the supplemental health benefits thoroughly! I wasn’t even aware of these benefits."
We responded:
"Thank you for leaving this 5-star review for our team, Jemal! I am very happy to hear that Chase provided you with excellent customer service. We appreciate you choosing us for all your insurance needs. -John "
Profile photo of Donna Cribb

Donna Cribb

November 25, 2025

5  out of  5
rating by Donna Cribb
"Ashley is a wonderful asset to this office. She is prompt and personable. Give her a call today!"
We responded:
"Donna, I'm so gladAshley has been able to give you such a great experience with our State Farm Agency! We appreciate you. - John "
Profile photo of Joe Gorham

Joe Gorham

November 24, 2025

5  out of  5
rating by Joe Gorham
"Ashley is a wonderful person she's has a nice personality over the phone"
We responded:
"Joe, We appreciate your support! - John"
Profile photo of Jim Pope

Jim Pope

November 23, 2025

5  out of  5
rating by Jim Pope
"Ashley took our call and was very helpful and courteous!"
We responded:
"Jim, I am glad Ashley was able to make assisting you with your insurance needs such a positive experience! - John"
Profile photo of Amy Love

Amy Love

November 21, 2025

5  out of  5
rating by Amy Love
"Chase was informative, knowledgeable, caring, and personable. He was a great agent to work with. Thank you, Chase"
We responded:
"Amy, call us anytime! Chase and I appreciate your positive feedback! - John"
Profile photo of Lol

Lol

November 21, 2025

5  out of  5
rating by Lol
"Samantha helped me lower my payments when my son started driving. Thank you Samantha."
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations! - John"
Profile photo of Susan mcGuire

Susan mcGuire

November 21, 2025

5  out of  5
rating by Susan mcGuire
"Thank you Ashley Newsome for helping us get our new car added to our policy. Very patient with me trying to locate the right information."
We responded:
"Susan, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - John"
Profile photo of wesley robertson

wesley robertson

November 20, 2025

5  out of  5
rating by wesley robertson
"I had a great call today with Samantha. She did an excellent job reviewing my policies and suggesting areas where I can save. Thank you Samantha!!!"
We responded:
"Thanks Wes for the fantastic feedback! Dania truly goes the extra mile for everyone she works with! I'm so happy that you had another great experience with us! - John"
Profile photo of Crystal Owen

Crystal Owen

November 13, 2025

5  out of  5
rating by Crystal Owen
"I would like to thank Rachel for her kindness and great customer service. She answered all of my questions without any hesitation. Thank you so much Rachel, stay awesome!!"
We responded:
"Crystal, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. - John"
Profile photo of Amanda Newsome

Amanda Newsome

November 13, 2025

5  out of  5
rating by Amanda Newsome
"I’m gonna just say getting this quote on my insurance has been one of the easiest and most pleasant experiences I’ve had….Samantha Harris over there was absolutely amazing she was right on point with info and answered every question right away…and the fact that she is able to save me $660 next year on my car insurance is just shy of a miracle if I do say!!!! So far this has been an excellent experience…."
We responded:
"Amanda, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - John"
Profile photo of Kim Lyons

Kim Lyons

November 13, 2025

5  out of  5
rating by Kim Lyons
"Thanks Ashley for processing our new car addition."
We responded:
"Kim, thank you for the opportunity to serve your insurance needs! -John"